19th ISPI EMEA Annual Conference

Dr. Rose Baker is an Associate Professor in the Department of Learning Technologies, College of Information, University of North Texas. Her research includes open learning, management techniques and statistical applications for operations and performance improvement, survey and evaluation design, theory development, and game design. Rose holds a PhD in Instructional Systems and an M.Ed. in Adult Education Theory and Practice from The Pennsylvania State University and is certified as a PMP® by the Project Management Institute.

Email: rose.baker@unt.edu

Dr. Sarah Spradlin holds a DBA specializing in IO Psychology from Northcentral University, AZ, USA and is a certified expert in micro-expressions. After years of serving in the U.S. Marine Corps & working with Special Operations Command, she became fascinated with the fundamental role EI plays in establishing a resilient workforce capable of effectively navigating change in today’s global market. She is a leading expert in the study & application of EI as it relates to talent acquisition & organizational resilience among high-performance teams.

Dr. Rose Baker is an Assistant Professor in the Department of Learning Technologies, College of Information, University of North Texas. Her research includes open learning, management techniques and statistical applications for operations and performance improvement, survey and evaluation design, theory development, and game design. Rose holds a PhD in Instructional Systems and an M.Ed. in Adult Education Theory and Practice from The Pennsylvania State University and is certified as a PMP® by the Project Management Institute.

Peter Baverso, MBA, PMP®, ACP®, CSSBB® is on a mission to help 10,000,000 people liberate their potential. Peter is an experienced thought leader, active in the lean/agile performance community since 1996. Peter leads Ventivia, LLC; is President of the Potomac Chapter ISPI; served as the human performance lead for the US Marine Corps Systems Command and as Adjunct Faculty for the University of Phoenix, School of Management; and is Board Member of the Innovation and Organizational Change Management Institute.

Zikiria empowers leaders to enable and scale lean enterprises through a focus on high-performance teams, continuous improvement processes, digital product management flows and customer-centric experiences, and training and people development. He employs organizational shift techniques resulting in connected people that test, learn, and adapt using neuroscience, smart design, microlearning, rapid prototyping, and fast development of human-centered products/services. Zikiria’s clients span the Financial Services, SaaS, Consumer Products, Government, Education, and International Development industries. Currently, he serves as the Director of the Innovation Institute for ISPI Potomac and as President of CITAZ LLC where ideas become reality.

John has been a performance consultant and coach since 1983, including 23 years as an executive coach to executives and senior managers through his company John B. Lazar & Associates. He works with individual leaders and their teams, altering their perspectives, skill sets, and performance to produce socially and emotionally intelligent leadership and management, breakthrough execution and business results.
John has been a member of ISPI since 1981 and now serves on its board of directors

Email: john@jblacoaching.com
Website: www.jblacoaching.com

Daniela has a Master’s of Science in Biomedical Engineering, Certification in e-Learning, Adult Learning (U of Calgary), Performance Technology (ISPI, USA), Return on Investment (ROI Institute, USA) and Certified Health Executive (CCHL, Canada). Daniela integrates innovative approaches in her work that aim to solve the current business challenges to increase efficiency and efficacy of core business processes, where knowledge is central to organizational performance and shared those at 20 conferences (EMEA, ISPI, APQC, CCHL, ECKM).

Lisa Giacumo Lisa is an associate professor of Organizational Performance and Workplace Learning at Boise State University. Her research interests focus on the use of instructional design and digital tools for global training initiatives and PI. She has worked internationally as an instructional designer, trainer, and manager for businesses, universities, non-profits, NGOs, and the US Department of Defense. Lisa has presented at AECT, Humentum/LINGOs Global Learning Forum, ISPI, and ISPI EMEA.

lisagiacumo@boisestate.edu

Cecilia Alwin joined YesP Consulting in 2018. She is a dedicated lecturer and educator, passionate about people and our differences and how they affect communication. Cecilia has held various management positions in sales and marketing – mainly in the media world – for the past 20 years, including private, municipal and publicly listed companies. In 2016, she became a “Fellow” of the Global Leadership Foundation. She has a degree in economics and is a certified ICF coach and an internationally trained Enneagram trainer. Cecilia is buzzing with energy and she loves sharing new insights and tools that you can apply right away.

Sylvia inspires leaders to let go of standard leadership approaches, transforming how they lead to become confident, credible and trusted leaders whose teams deliver consistent high performance. Working with leaders at the intersection of leadership, team culture, and high performance, she emboldens leaders to create a greater vision of what is possible, for themselves and their teams.

Email: sylvia@powerup-leadership.com
Website: www.kieranpatrick.com

Margo has a unique combination of management experience, academic work in business & behavioral sciences, & structuring of effective human performance systems. Working in 40+ countries, she is consistently commended for clear, culturally sensitive communication. Her program designs, books, and articles earned professional awards, & White House Recognition for Excellence. Invited speaker to United Nations Secretariat. ISPI Recognition – Outstanding Member, Member for Life, President, CPT, Keynote speaker, Masters (3), Faculty for Institutes & ProSeries.

As a Certified Performance Technologist, I enjoy sharing information that can help you and your organization! We can be successful by applying performance improvement principles to business situations and realizing better results! Experience in corporate life, academics and non-profits has given me a chance to see the benefits of our ISPI principles applied in diverse environments. My passion for small business grew from working in my family’s business and appreciating those who take this initiative!
I am proud to serve as President for the International Society of Performance Improvement (ISPI).

I’ve had the privilege of working in the public and private sectors across all industries for more than 30 years. During that time, I wrote nine books on performance improvement, credentialing, and evaluation. Writing gave me the opportunity to codify and share my thinking and experiences with colleagues. Even though my work has become increasingly more specialized, focused on performance-based credentials that lead to meaningful change, I’ve become increasingly aware of how rapid change is redefining our role in upskilling today’s workforce. To connect or to learn more about me, my research, and workshops, visit www.HaleCenter.org.

Jim is a retired US Coast Guard officer who specializes in initiating a culture of safety and reliability in high-hazard operations. In his 31 years USCG, he served in Command Afloat, Operations Afloat, Operational Test Director, and Intelligence duties.

Recognized as a Certified Performance Technologist (CPT) by ISPI since 2003, Jim has led numerous event analysis teams responsible for identifying error precursors, flawed defenses, and latent system weaknesses in industrial accidents. He has implemented and sustained safety and reliability efforts for Luminant Power (Texas), Swedish Medical Centers (Seattle), Queen’s Medical Center (Honolulu), Catholic Health Initiatives (Dakotas and Minnesota), and the Duke Energy Nuclear fleet (Carolinas).

Speaker Description TBD

Nancy Crain Burns, CPT, PhD, PMP, president of Crain Burns Associates, LLC and past president of ISPI, has helped social service agencies and corporations develop strategies and identify opportunities to achieve effective solutions.  Burns has taught Applied Management Entrepreneurship at the university level, led small business workshops, and mentored leaders through the business planning process.  Nancy’s passion for small business began when working in her grandmother’s New Orleans perfume shop.

Tutaleni’s research agenda includes Comparative and International Education, mobile learning, diffusion of innovations, Open Education and how culture, agency and representation manifest themselves and interplay in education settings.

I have external and internal audit experience, spanning more than 22 years in the financial, manufacturing, steel, defense and aerospace industries, including several years as head of internal audit. I have consistently searched for ways that audit can provide a holistic approach to support optimal organizational results.

I have identified that internal and external audit cannot provide organizations with the required solutions to implement reported audit recommendations in this holistic context and that additional skills and expertise is required to close this loop.